Have Questions? Here are some common ones:

You can click on each question and get an answer, or just scroll down…

  • What type of warranty do you offer on your projects?

    One year on our installation.
  • What happens if we have changes to our original contract?

    Depending on the nature & size, changes / charges for changes will be added to the original proposal. Stone Element does not charge for cancelled items. Our proposals are intentionally itemized, for this purpose.
  • What other parts of the project can you coordinate?

    Plumbing, Cabinets & Woodworking, Drywall & Painting, Wood flooring, Wood Stairs & Rails. More? Just ask.
  • When is my material going to arrive?

    Approx. 5 days from ordering to delivery.
  • How soon can you start?

    Usually we will need 3-5 days to prepare for a tile installation project & 1-3 days for granite installation project.
  • How long is my project going to take?

    Kitchen granite is completed usually in 5 days. A bathroom is usually completed in 7 days. Flooring installation varies, depending on patterns and size, we can complete 1000 sq ft in 4 days. New, non-occupied homes can be remodeled faster. For multiple bathroom remodeling, we work in parallel on 2 or 3 bathrooms at the same time (approx. 7 days).
  • Do you work on Saturdays?

    We will, depending on the situation.
  • Do I have to be at home during the installation?

    No, you don’t have to be at home during remodeling. In fact, we recommend that you go and enjoy your everyday life while we work. Though if you are curious about how it is done, you are welcome to be around – we will teach you a whole new profession. Wouldn’t you like to go on vacation, and come back to a new home? I would, if I knew my contractor will take care of everything else.
  • How will my life be disrupted during remodeling?

    During the remodeling time, if it is for 1 day or 30 days, workers will need to access your residence during the working hours. There will be some noise and some dust. If your bathroom is being remodeled, you may need to use a different bathroom. We try to accommodate each of our customers to better fit our work with their life style. We promise to keep the disruption as little as possible.
  • Do you charge for design consultations?

    Your initial consultation and estimate will be free of charge. Guidance with material decisions and design, for the projects we will complete, are also included at no additional cost. Of course there are limited hours of guidance and design that we can offer. Anything beyond that may incur charges at a reasonable hourly rate.
  • What method of payment do you accept?

    We prefer payments made by checks – this method will keep our estimate as low as possible. All major credit cards payments are also accepted.
  • Why should we choose Stone Element for our remodeling?

    Stone Element delivers quality work in a very timely matter, makes your remodeling experience pleasant, tailors a project for your needs & budget, offers great customer service, free design & guidance, warranty on all projects, coordination of all other trades for completing a whole project. Stone Element is a company you can trust.

 

What type of warranty do you offer on your projects?

One year on our installation.

What happens if we have changes to our original contract?

Depending on the nature & size, changes / charges for changes will be added to the original proposal. Stone Element does not charge for cancelled items. Our proposals are intentionally itemized, for this purpose.

What other parts of the project can you coordinate?

Plumbing, Cabinets & Woodworking, Drywall & Painting, Wood flooring, Wood Stairs & Rails. More? Just ask.

When is my material going to arrive?

Approx. 5 days from ordering to delivery.

How soon can you start?

Usually we will need 3-5 days to prepare for a tile installation project & 1-3 days for granite installation project.

How long is my project going to take?

Kitchen granite is completed usually in 5 days. A bathroom is usually completed in 7 days. Flooring installation varies, depending on patterns and size, we can complete 1000 sq ft in 4 days. New, non-occupied homes can be remodeled faster. For multiple bathroom remodeling, we work in parallel on 2 or 3 bathrooms at the same time (approx. 7 days).

Do you work on Saturdays?

We will, depending on the situation.

Do I have to be at home during the installation?

No, you don’t have to be at home during remodeling. In fact, we recommend that you go and enjoy your everyday life while we work. Though if you are curious about how it is done, you are welcome to be around – we will teach you a whole new profession. Wouldn’t you like to go on vacation, and come back to a new home? I would, if I knew my contractor will take care of everything else.

How will my life be disrupted during remodeling?

During the remodeling time, if it is for 1 day or 30 days, workers will need to access your residence during the working hours. There will be some noise and some dust. If your bathroom is being remodeled, you may need to use a different bathroom. We try to accommodate each of our customers to better fit our work with their life style. We promise to keep the disruption as little as possible.

Do you charge for design consultations?

Your initial consultation and estimate will be free of charge. Guidance with material decisions and design, for the projects we will complete, are also included at no additional cost. Of course there are limited hours of guidance and design that we can offer. Anything beyond that may incur charges at a reasonable hourly rate.

What method of payment do you accept?

We prefer payments made by checks – this method will keep our estimate as low as possible. All major credit cards payments are also accepted.

Why should we choose Stone Element for our remodeling?

Stone Element delivers quality work in a very timely matter, makes your remodeling experience pleasant, tailors a project for your needs & budget, offers great customer service, free design & guidance, warranty on all projects, coordination of all other trades for completing a whole project. Stone Element is a company you can trust.

A Few Words About Us

Stone Element delivers quality work in a very timely matter, makes your remodeling experience pleasant, tailors a project for your needs & budget, offers great customer service, free design & guidance, warranty on all projects, coordination of all other trades for completing a whole project. Stone Element is a company you can trust.

Our services

Our Customers Say

"Thank you so much for the marvelous job. The granite is beautiful and fabrication perfect! ‘J’ cried tears of delight when she saw it. Sincerely, TM."

"We both still enjoy the “magic” of the granite. Thanks so much for helping us the way you did. Blessings, W."

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Get in Touch With Us

Address: 1434 Warmlands Ave, Vista CA 92084

Phone: + (760) 414-9773

Email: info@stone-element.com


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